Sanitary measures - Adaptation of access conditions

Fun and safe with Dinant Evasion

 

 

Dear guests,

 

We ensure you to be welcomed in strict compliance with the Belgian Government health and safety rules, as well as the social distancing rules. But we do need your help to make it happens the best way.

During this period, without any exception for all activities, in addition to all the existing rules:

  • Respect for social distancing measures.

  • Wearing a mouth mask is mandatory in all our facilities from 12 years old if you cannot respect the distancing. Masks for sale on site 1 euro.

  • Preferably use your card for payment and always use a cotton swab to type your secret code (available on site for free).

  • Follow the markings on the ground and respect the security rules given by the staff of Dinant Evasion.

  • Hydroalcoholic gel available at every location.

  • 1 person maximum per booking in the waiting lines.

  • Respect the schedule of your reservation.

  • No contact between the customers and the staff of Dinant Evasion.

  • Sanitary are available for 2 people maximum at the same time.

  • Following the lines is mandatory from the ticket office (no turn back possible).

  • Your personal stuff cannot be kept at the ticket office during the activities.

  • No gathering before, during and after the activities.

  • Go back home immediately after the activities.

Especially regarding the kayak trips :

  • Wearing a mouth mask is mandatory in all our facilities (waiting lines, shuttle, embarkment, parking, etc.) from 12 years old, except once you are on the water.

  • Maintain a distance of 2m between you and other people (length of a peddle).

  • Only people of the same group (maximum 10 people) can seat on the same kayak together.

  • The staff of Dinant Evasion will control the respect of all of the security rules.

  • Stops are only authorized on the places mentioned in the regulations (kayak rules received at the cash desk and signs along the river).

  • Showers and changing rooms are not accessible.

  • No toilets or snacks accessible during the trip.

  • Children must be at least 5 years old to do the kayaking activity.

Especially regarding Dinant Aventure :

  • Wearing a mouth mask is mandatory in all our facilities from 12 years old, except once you do the activity.

  • Respect social distancing measures (minimum 2m) before, during and after the activity.

  • Hand disinfection is mandatory before receiving the material (harness, etc.) and touching the collective equipment (cables, etc.).

  • Each customer has to put his harness by himself (children can obviously be helped by their parents).

  • No contact between the customers and the staff of Dinant Evasion (except to check the good position of the equipment).

Especially our Cruises :

  • Wearing a mouth mask is mandatory in all our facilities from 12 years old if you cannot respect the social distancing measures (1.50m).

  • Customers will be placed on board by the crew upon arrival.

  • Following the one direction line is mandatory. The boat has two stairs which will be on one direction only.

Especially if seating at the snack :

  • 10 people maximum per table.

  • Customers cannot change of table.

  • No bar service, the waiter/waitress will come to take the order.

  • Drink distributors are accessible.

 

IT IS PARTICULARLY IMPORTANT TO RESPECT THE SCHEDULE OF YOUR RESERVATION,
in order to allow us to better manage the visitors flow.

We are looking forward to welcome you,
& many thanks in advance for your com