Important information regarding kayak reservations
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Important information regarding kayak reservations Important information regarding kayak reservations

Dear customers,

We are currently experiencing technical issues with our reservation form, particularly for kayak bookings. As a result, kayaks are temporarily no longer available for online reservation.

Please note that all kayak descents will be suspended from Thursday, July 9 due to drought conditions. At this stage, we are unable to provide a reopening date, as it will depend on future rainfall.

To make a reservation, please send us an email including all of the following information.
Without this information, we will not be able to process your booking:

- Full name, complete postal address (street, house number, postal code and city) and phone number;
- Date of your visit;
- Desired route (9 km, 12 km or 21 km);
- Preferred check-in time at the ticket office (every 30 minutes between 8:30 a.m. and 2:00 p.m. inclusive for the 12 km route, between 8:30 a.m. and 10:30 a.m. for the 21 km route, and at 9:45 a.m., 10:15 a.m. or 10:45 a.m. for the 9 km route);
- Preferred kayak model(s) (please note that if your requested model is no longer available, a different model may be assigned).

Thank you for your understanding. Should you have any questions, please do not hesitate to contact us.
 

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Forgot your wallet at the cash desk?

Left your jumper in the cloakroom?

Husband abandoned in the car park?

Please complete this form with as much details as possible about your lost items. This will help us to identify it more easily. 

If found, the items will be kept for you at our office in Anseremme :
Rue du Vélodrome, 15 - 5500 Anseremme (DINANT)
08:30 - 16:30

On request, items can also be sent by parcel (administrative fee of15 € + shipping costs).

 

SA Dinant Evasion accepts no liability in the event of theft or damage to your belongings during your visit, during the storage period before collection/shipping, or in case of theft, loss, or damage during transit between our offices and your home by postal services.

In the event of shipment by parcel, the additional costs for secure shipping shall be charged to you.

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