Important information regarding kayak reservations
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Important information regarding kayak reservations Important information regarding kayak reservations
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Dear customers,

We are currently experiencing technical issues with our reservation form, particularly for kayak bookings. As a result, kayaks are temporarily no longer available for online reservation.

Please note that all kayak descents will be suspended from Thursday, July 9 due to drought conditions. At this stage, we are unable to provide a reopening date, as it will depend on future rainfall.

To make a reservation, please send us an email including all of the following information.
Without this information, we will not be able to process your booking:
- Full name, complete postal address (street, house number, postal code and city) and phone number;
- Date of your visit;
- Desired route (9 km, 12 km or 21 km);
- Preferred check-in time at the ticket office (every 30 minutes between 8:30 a.m. and 2:00 p.m. inclusive for the 12 km route, between 8:30 a.m. and 10:30 a.m. for the 21 km route, and at 9:45 a.m., 10:15 a.m. or 10:45 a.m. for the 9 km route);
- Preferred kayak model(s) (please note that if your requested model is no longer available, a different model may be assigned).

Thank you for your understanding. Should you have any questions, please do not hesitate to contact us.
 

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Published on 21/01/2026

 

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