Important information regarding kayak reservations
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Important information regarding kayak reservations Important information regarding kayak reservations

Dear customers,

We are currently experiencing technical issues with our reservation form, particularly for kayak bookings. As a result, kayaks are temporarily no longer available for online reservation.

Please note that all kayak descents will be suspended from Thursday, July 9 due to drought conditions. At this stage, we are unable to provide a reopening date, as it will depend on future rainfall.

To make a reservation, please send us an email including all of the following information.
Without this information, we will not be able to process your booking:

- Full name, complete postal address (street, house number, postal code and city) and phone number;
- Date of your visit;
- Desired route (9 km, 12 km or 21 km);
- Preferred check-in time at the ticket office (every 30 minutes between 8:30 a.m. and 2:00 p.m. inclusive for the 12 km route, between 8:30 a.m. and 10:30 a.m. for the 21 km route, and at 9:45 a.m., 10:15 a.m. or 10:45 a.m. for the 9 km route);
- Preferred kayak model(s) (please note that if your requested model is no longer available, a different model may be assigned).

Thank you for your understanding. Should you have any questions, please do not hesitate to contact us.
 

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Privacy and processing of personal data

 

The personal data of the Internet User, the Customer and, where applicable, the participants, is processed in accordance with the Data Protection Policy, available in PDF format on the website and attached to any order confirmation.

The Data Protection Policy is deemed to form an integral part of the General Terms and Conditions of Sale.

consult our private life policy